TO OUR VALUED STAFF AND CUSTOMERS:

WE HAVE MADE THE DIFFICULT DECISION TO CHANGE OUR DAY TO DAY OPERATONS IN AN EFFORT TO KEEP OUR STAFF AND CLIENTS SAFE IN THESE DIFFICULT TIMES.

WE WILL BE CLOSING OUR PHYSCIAL SHOWROOM, SERVICE DEPARTMENT, BODYSHOP, TO ALL WALK IN TRAFFIC EFFECTIVE MARCH 25^TH 2020.

THIS DECISION WAS NOT MADE LIGHTLY AS IT IMPACTS SO MANY OF OUR LOYAL CUSTOMERS AND ALL OUR HERITAGE FORD TEAM MEMBERS. OUR TOP PRIORITY IS THE SAFETY AND WELL BEING OF OUR ENTIRE HERITAGE FORD FAMILY AND COMMUNITY.

WE ARE OPEN

ALL DEPARTMENTS WITHIN THE DEALERSHIP; SALES, SERVICE, PARTS AND BODY REPAIRS WILL BE REMAIN OPEN WITH ADJUSTED HOURS OF OPERATION. WE WILL JUST CONDUCT BUSINESS IN A DIFFERENT WAY.

ALL DEPARTMENTS WILL CLOSE AT 4PM DAILY, WE WILL NOT BE OPEN ON SATURDAYS.

SERVICE – WE ARE HERE TO SERVICE OUR COMMUNITY

OUR SERVICE DEPARTMENT WILL BE PRIORITIZING SERVICE FOR EMERGENCY, COMMERCIAL, AND DELIVERY VEHICLES TO ENSURE OUR HEALTH CARE PROFESSIONALS, FIRST RESPONDERS AND ESSENTIAL SERVICE WORKERS HAVE RELIABLE TRANSPORTATION. WE WOULD ASK THAT APPOINTMENTS BE BOOKED OVER THE PHONE WITH OUR ADVISORS OR USE OR WEBSITE TO BOOK APPOINTMENTS ON-LINE. WE WILL MAKE EVERY ATTEMPT TO ACCOMMODATE CUSTOMER REQUESTS FOR SERVICE. WE ASK THAT YOU BE FLEXIBLE WITH TIMES. WE WILL BE OFFERING PICKUP AND DELIVERY SERVICE

CONTACT: TONI LANE, BOB MITCHELL, JASON SMITH 416-261-3311

PARTS DEPARTMENT

OUR PARTS DEPARTMENT WILL BE PRIORITIZING ESSENTIAL AND EMERGENCY SERVICES. OUR PARTS TEAM MEMBERS WILL BE AVAILABLE THROUGH PHONE OR OUR WEBSITE TO SERVICE OUR OUTSIDE VENDORS AND OUR SERVICE DEPARTMENT CUSTOMERS.

BODY SHOP (FIX AUTO SCARBOROUGH SOUTH)

OUR BODY SHOP WILL BE AVAILABLE TO PROVIDE ESTIMATES TO OUR CUSTOMERS THROUGH OUR ONLINE FIX AUTO ESTIMATING APPLICATION, COMMUNICATE WITH YOUR INSURANCE COMPANY AND SCHEDULE REPAIRS AND RENTALS. PLEASE SCHEDULE APPOINTMENTS THROUGH OUR WEBSITE OR CONTACT US DIRECTLY.

SALES DEPARTMENT – STANDING BY TO SERVE YOU ONLINE

OUR SALES STAFF AND MANGERS WILL CONTINUE TO BE AVAILABLE THROUGH EMAIL, WEBSITE REQUESTS, TEXTS AND PHONE. PLEASE CONTACT US AT 416-261-3311 DURING OUR OPEN HOURS. OUR WEBSITE IS CURRENT WITH NEW PHOTOS BEING UPLOADED THROUGHOUT THE BALANCE OF THE WEEK WITH FRESH INVENTORY OF BOTH NEW AND USED VEHICLES.SHOP ON-LINE, USE OUR INSTANT CASH OFFER APPLICATION TO GET A VALUE FOR YOUR TRADE. OUR STAFF WILL BE AVAILABLE TO OFFER PAYMENT OPTIONS; BOTH LEASE AND FINANCE, PRODUCT INFORMATION OR GENERAL SALES INQUIRIES. SHOP IN COMFORT FROM YOUR OWN HOME.

WE WILL BE SCHEDULING AT HOME TEST DRIVES AND DELIVERIES AS REQUESTED. PLEASE CONTACT OUR SALES TEAM TO DISCUSS THE PROCESS IN ADVANCE.

SALES MANAGERS

BILL AITKEN baitken@heritageford.ca
STEVE BALDOCK sbaldock@heritageford.ca

SALES ADVISORS

LEE BAKER robert.lee.baker@gmail.com
CLINTON BROWN cbrown@heritageford.ca

WE APPRECIATE YOUR PATIENCE AND SUPPORT WHILE WE NAVIGATE THESE OPERATIONAL CHANGES. FOR ANY QUESTIONS PLEASE CONTACT US @ 416-261-3311

JAMIE BULL DEALER PRINCIPAL