As usual they were great with my service this week. Jim
I’ve had the best new car sales experience here at Heritage Ford. Bill Aitken was nothing short of phenomenal. I can’t wait to do this again!Edit: 3rd new vehicle purchased here. Bill was excellent, as always. Lee did and amazing hand off. Thank you both.
Great staff, very professional. They get the job done. The finance manager was amazing, she went above and beyond to ensure that the purchase of this new vehicle was a success. The sales representative was also someone that you could ask questions at anytime, and he made himself available. If he missed your call, whether before or after purchasing the vehicle; he would always us back when he had the chance. The other staff always greeted us with a smile and they made us feel welcomed. It was a very good experience and I thank Heritage Ford for making this possible.
The Service Department staff are friendly and professional and inspected my car on a day's notice.
Great people and service.
Amazing place! I would recommend to all my friends and family.
knowledgeable staff and great sales experience..no disappointments here !
Once again Heritage Ford has done an awesome job on my vehicle. Live this dealership
I purchased my new 2022 Ford Bronco at Heritage Ford. The staff and service was excellent, as usual. My family has been dealing with Jamie and Angelo for years and they insure that each time we leave with a new vehicle we are satisfied! Amazing team!
Nice people esp. Salesman Jim.
Great team, great dealership
Took my 89 5.0 L Fox to get some work done this morning. My experience was great. Smiley happy face Receiption Tony Lane welcomed me and left the car with them for 1/2 day. The Machanic Tayler who look after was a great guy. Thank you Tony. You are the best.
I had a wonderful experience with Heritage Ford. My sales guy was Luca, he was very helpful and professional. Contact him for all of your Mustang needs. He made the transaction seamless and he even came in on his day off to deliver the car. Kudos to you
Just picked up my 3rd vehicle from Heritage Ford - dealing with Clinton Brown is always a pleasure and he is efficient and great to deal with. Excellent communication, he always follows up first.On top of that, the vehicle clean up from Heritage is top notch, the car is spotless!I will be back for my next lease in 3 years. Thanks again.Bob
On a recent Sunday we had to take a day trip to Toronto from the Bruce Peninsula. After our very first stop our 2016 F150 would not start. Tried boosting it and no luck. CAA was called and they could not get it going. Since it was Sunday afternoon and no dealers open, that was one unplanned overnight stay. Contacted nearby Heritage Ford first thing Monday morning and explained our predicament. They were very accommodating and got us in pretty well right away. Called us back first thing in the afternoon and advised us that the air conditioner compressor had seized up. Not cheap. I was not completely surprised though because the heater was making sporadic noise recently but had remained undiagnosed by our local dealer. The parts were ordered and Heritage had us back on the road the next afternoon I found them friendly and accommodating and was completely satisfied with their service
Love the team at Heritage Ford. They take great care of me and my company. If you want a great experience with a knowledgable team who cares, this is the place for you.
We have purchased our last few F150’s from Heritage. They make the experience very easy and affordable. Thanks again!
When u want a new truck or car and service go to Heriagte friendly staff always greet you with lots of care and take care of ur vehicle I have good experience There I will recommend anyone who want to a vehicle from ford
Just picked up my new Mach E GT Performance from Heritage Ford. The team made the transaction so easy, everything was prepared ahead of time, and the trade in transaction was straightforward and very fair. They took the time for a personal walk through of the vehicle, answered all my questions and made the process so easy and personal. I’d would buy from Heritage again.
I received prompt and excellent service, as I always do there.
Scheduling to come in has always been easy, we are always treated with respect, and we get excellent explanations of what our car needs. We're very happy with the service team and how quickly we get our vehicle back. Keep up the good work!
I'm so happy with my pre-owned Ford! Shout out to Jim from Sales for outstanding service. Friendly and helpful, Jim went above and beyond to attend to every detail in the sales process and keep me informed. It was a great experience and I love my car!
Best car dealership to work with EVER! I will never go anywhere else to purchase a vehicle or get a vehicle serviced. They all make the process so easy. Always. You can't go wrong with Heritage Ford and I've been coming here for years. You will too!
Picked up a new fleet vehicle. Good dealership
No problem with their service. Happy to go again in the future.
Great service and excellent purchase experience
Went in for an oil change, filters and tire rotation. they said it would be done within 40 mins....it was. Great teamwork!!
Good service. Toni was great and very helpful
Professional, honest and quick service! I will return when service is again due. Excellent buying experience as well!
Great staff great service great prices coldent ask for a better family at Heritage ford
Had my car fixed in a couple of hours. Friendly staff.
If you want a Ford this is the place to go. Best deal and service by far. Trust me it's worth the drive to Scarborough.
The smoothest most hassle free car buying experience I've ever experienced. Can not say thank you enough to Bill and the entire staff at Heritage Ford for going the extra mile. Nothing but smiles from behind the wheel of my new Mustang.
Home of the Ford Mustang GT. except I didn't buy my 2019 Mustang EcoBoost here. I needed some Auto body repairs done on my car after committing a faux pas. I learned that the rear fenders on the Mustang are wider than the front when passing through construction sites with pylons all over the road.But the body shop did a bang up job fixing my car and I am forever grateful for it. It looks like I never committed the dastardly deed. Thank you to Todd and the crew at Fix Auto repair shop for a job well done.
My work was done on time and did not kill my pocket book.
Great, friendly service by all!Tyler in the service department always does a fantastic job when working on my car!
Amazing cars Amazing serviceTreat you like familyBest Ford dealer in Canada
My experience with Heritage Ford was great from beginning to end. Due to Covid I was unable to physically go into the dealership, but Lee Baker made the whole process go smoothly. Lee was very communicative and kept me updated throughout the whole process. He explained to me different options and did a great job of making my experience enjoyable. He was very knowledgable about the car, very friendly and always responded to me quite quickly. Lee was even nice enough to meet me at the via station and go through my new car with me! I’ve had the vehicle for about a month now, Lee has been great with any questions I’ve had. I’m very happy with my new car and with the service I received from Lee Baker and Heritage Ford. I must say the finance manager was also pleasant and very knowledgeable. Definitely recommend Heritage Ford
I like the collection of cars that they have to offer
As dealers go this place is great. In 7 years we've bought or leased 14 vehicles (and arranged 6 for others) and have been traded like kings every time
My only complaint is that they replaced my battery in key fob at "no charge ", but when I checked my bill when I got home, I was charged for it...about 10xs what it would cost me to replace it.I also saw that the bulk of work done was recall work, but I didn't receive any notice that there were any recalls to take the car in for.
Had a wonderful experience! Fast service and everyone there was extremely nice. Highly recommend.
Another new Heritage Ford for me! I am a very happy repeat customer!Great people, great deals, great service! Love the Ford Copilot 360 on my new Edge!Service was fast friendly, reasonable, and well done!
No problems. Car was oil changed while I waited.
The service reps are very polite and cheerful. The waiting area is comfortable, provides tea, coffee and water and a TV for catching up on the news.
Quite helpful and the staff were excellent.
***Update... I would like to say Toni the service advisor is who you should deal with. She went above and beyond to help me with an issue I was having and made sure to follow up and keep me in the loop. As long as shes there, I will continue to be a customer. Thanks for your professionalism Toni!Former east court ford Lincoln customer here.I'll start by saying this place is day/ night in terms of difference. I got sick and tired of fluctuating prices on oil changes, customer service reps who lied to you and wait times which would exceed what you were told by over 2 hours. This was how my experience at east court can be summed up.I decided to try heritage and I can say I'm very pleased. They dont try to push service packages on you. They will bring them to your attention and explain them, they do not keep pestering you. An honest dealer. Will be coming back for any service my truck needs. Thanks guys!
Had an appointment. Work was well done and promptly
Very satisfied with this dealership and how they treat their customers.Special thanks to Clinton who assisted me with getting a new car and getting my safety done properly!5/5
Work was done thoroughly and properly. Staff was very attentive.The shuttle pick up service should be much better.The driver doesn't take cell numbers of the customer, so if there's an issue they just return to the base without any communication.In general communication should be improved as well. I've left messages that aren't returned till the next day; and getting status updates is often difficult.
Clinton at Heritage Ford was a real professional taking his time in explaning the diffent options for my Ford Edge. He always called me back promptly and was patient with all my questions. In my opinion the sales departent is the best in the city,
I recently bought my 2016 Ford Fiesta at Heritage Ford. The customer service was amazing, as Eric answered all my questions prior to my visit. Upon arrival Adrian took care of our purchase and was very thorough showing me all the features of the car that my old one didn't have. I was very happy with the overall experience of buying my car. Thank you Heritage Ford.
Very knowledgeable staff. No issues whatsoever with the service provided.
My husband and I bought our Mustang here. It had been his dream car for a while and now I love it too. The back seat is small but big enough to our dog at least! The people at heritage Ford were great to deal with.
The BEST MUSTANG(S) normally are on display in the SHOWROOM.......MICHAEL