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Heritage Ford
Excellent
4.3
Based on 678 reviews
review us on
Friendly staffs, went to drop Company vehicle for service.
Response from the owner: We love to hear reviews like this. Thank you, Shahedur!Heritage Ford Communications Team
When u want a new truck or car and service go to Heriagte friendly staff always greet you with lots of care and take care of ur vehicle I have good experience There I will recommend anyone who want to a vehicle from ford
Response from the owner: Hey Lenny,Thanks for taking the time to share your feedback with Heritage Ford. We love that you felt like you were treated like family - we’ll pass along the positive feedback.Heritage Ford Communications Team
Also has a collusion Centre for vehicle repair and painting
Response from the owner: Thanks for letting the people know, Mark! We’re proud to take care of all your vehicle needs.Heritage Ford Communications Team
Salesman Antonio was amazing. Spent a lot of time with me, including test driving to make sure I had the right Ford Escape for me. He taught me how to use the screen and set it up ( all new to me). With employee pricing promotion, I am very pleased with my new car. Thanks Antonio!
Response from the owner: What a great and thorough review - thank you Kathryn! Antonio is great, I’m glad you had the pleasure of working with him.Enjoy your new Escape, and congrats on scoring one of the best deals of the year with Employee Pricing!Heritage Ford Communications Team
Another new Heritage Ford for me! I am a very happy repeat customer!Great people, great deals, great service! Love the Ford Copilot 360 on my new Bronco!!Service was fast friendly, reasonable, and well done!
Response from the owner: Hey Garth,Thanks for your continued loyalty to Heritage Ford, and congrats on your new Bronco! You’re going to love it - the 360 Copilot is so cool!Heritage Ford Communications Team
Exceptional ServiceWe recently had the pleasure of working with Antonio. From the moment we walked into the dealership, Antonio made us feel welcome and valued. His friendly demeanor and extensive knowledge about the cars truly set him apart.Antonio took the time to understand our needs and preferences, asking insightful questions that helped narrow down our options. He was patient and never pushed us into making a decision, which we greatly appreciated. After listening to our requirements, he introduced us the car, and it was love at first sight!What impressed us most was Antonio’s honesty and transparency throughout the process. He provided detailed information about the car’s features, performance, and pricing, ensuring we had all the information we needed to make an informed choice.Thanks to Antonio’s expertise and guidance, we drove away in the best car that perfectly fits our lifestyle. If you’re in the market for a new vehicle, I highly recommend reaching out to Antonio.Thank you, Antonio, for making our car-buying experience!Danail Dimitrov
Response from the owner: Hi Danail,It’s so cool to see all the great reviews that mention Antonio, and thank you for being the most recent one. We’re so pleased to hear that you felt comfortable throughout the buying experience, and that you were able to make an educated decision.Thanks again!Heritage Ford Communications Team
My daughter was stranded in Toronto truck was in limp mode . (we are from Ottawa ) . Service manager Bob provided quick service and relieved a worried father .Thank you very much!
Response from the owner: That is the best kind of review we could have received! Very happy that your daughter is safe and we could take away some of your worries!Heritage Ford Communications Team
I purchased my new 2024 Ford Edge at Heritage Ford. The staff and service was excellent, as usual. My family has been dealing with Jamie and Angelo/Jim for years and they insure that each time we leave with a new vehicle we are satisfied! Amazing team!
Response from the owner: Hey Tracy,To start out, congrats on the purchase of your 2022 Bronco... they're great vehicles! You are always in good hands when dealing with both Jamie and Angelo.Thank you to you and your family for sticking with Heritage Ford for all these years!Heritage Ford Communications Team
They are very friendly and accommodating, also serviice was so fast😁, Highly reccommended👍🏼
Response from the owner: Good morning Juvylyn!Thanks for the kind words - friendly and accommodating is what we do best :)Thanks for choosing Heritage Ford
Response from the owner: Thanks for the 5-star review!
Response from the owner: Thanks for the 5-stars, Ramzi!Heritage Ford Communications Team
Great place for buying and services
Response from the owner: Thank you for the public recommendation!Heritage Ford Communications Team
Came here to get my 2024 Ford Mustang GT wheel alignment done. The team has been very helpful. Cheers to Toni🤟🏼
Response from the owner: Cheers to you, Katakonda 🤟Thanks for leaving us and Toni with a great review. And congrats on your 2024 Mustang GT 👀 Heritage Ford Communications Team
Ella was incredible. Recommend.
Response from the owner: Hi M V,Thank you for choosing Heritage Ford!
Great and friendly service all around from booking a service appointment to shuttle service to pick up vehicle!
Response from the owner: Thanks for the great review, Liisa!
Fast and friendly service.
Response from the owner: Thanks for the review, Joseph!
LJ was very courteous and polite. He went out of his way to make sure I was happy throughout the whole process. I would recommend purchasing a vehicle here
Response from the owner: We’re please that LJ provided you with a memorable experience. We greatly appreciate your feedback and the fact that you would give us a recommendation.Heritage Ford Communications Team
Great service and certainly appear to care about and for the customer!
Response from the owner: Thank you, Margaret! Putting the customer first has always been our approach. We’re pleased that it lead to you having a positive experience with us!
Good job
Response from the owner: Thank you!
The parts guys and the best, Ken and the team knows the parts and gives the best advice to the customers.
Response from the owner: Hey Bernard,Thanks for providing us with feedback. We’ll pass on the good word to Ken and the team!Heritage Ford Communications Team
Have now financed and leased a vehicle from Heritage Ford and both times experience with everyone involved was amazing. Everyone there is so genuine and kind. The not only provide vehicles I have been very happy with but great customer service that I haven't had anywhere else.
Response from the owner: Thanks for the 5-stars, Codi!
I've purchase many vehicles from Heritage Ford. Their sales team and service group have always provided me with premium care. Thank you Bill and Jim for always making my experience an amazing one.
Response from the owner: Thanks again for being a loyal customer and friend of Heritage Ford.As I’m sure you already know, don’t ever hesitate to reach out if you have questions or need anything.Heritage Ford Communications Team
Picked up our factory ordered S650 Mustang last week. The salesperson Antonio has made it a very pleasant experience for us ever since he first picked up the phone on our inquiries about the car. He was genuinely helpful and patient with us throughout the process. The service provided by him is top notch even after we picked up the car.I would definitely recommend Antonio Carravetta as a genuine salesperson is difficult to come by. Not sure about other staff at the dealership as we mostly dealt with Antonio.
Response from the owner: Wow... to start out, congrats on the purchase of the S650. What a vehicle, you're going to love it!Tony, thanks for taking the time to share your feedback of your experience with Heritage Ford. We do our best to treat all of our customers like family, and staff member at Heritage Ford takes responsibility for delivering exceptional service at every stage. A special thank you for the kind words about Antonio Carravetta - we are thrilled to hear that he made your buying experience a pleasant one.Please don't hesitate to reach out if you need anything!Heritage Ford Communications Team
service was great. The dealer was very professional. Took care of my issue the first time with no complaints. I would recommend this dealer to anyone.
Response from the owner: Hey Ken, thanks for taking the time to leave us with a 5-star review!We appreciate you and your business.Heritage Ford Communications Team
Took my car for recall and told 2 to 3 hours but it ended up being whole day. I had to call to get update. Shuttle driver chris was pleasant and Sylvia appointment clerk was nice.
Response from the owner: We appreciate the honest feedback. I wish we could have been more precise with our time estimation, but we had an unexpected backup. None the less, thank you for the kind words about Chris and Sylvia.Heritage Ford Communications Team
Excellent and prompt service, Highly recommend the dealer for service.
Response from the owner: Thank you for the kind words and recommendation, Tomy!
I bought a new S650 last week and I had a great experience with Heritage ford and I would like to thank the staff, especially, sales representative - Anthony Carravetta for providing quick, seamless experience and making the transaction easy. Thank you again. I wish him the best and Heritage Ford Scarborough.
Response from the owner: Hi Kireeti,First of all, congrats on the purchase of your new S650! We appreciate the kind words and thorough review - especially the positive feedback of Anthony!Don’t hesitate to reach out if you need anything!Heritage Ford Communications Team
The staff and service were absolutely amazing. They were kind, considerate, informative and really seemed to care. The level of honesty and service i was given is so rare to find today.
Response from the owner: Thanks for the great feedback, Suzanne! This may be cliche, but we honestly do our best to treat customers like family!Thanks for letting us know that we did a good job! Heritage Ford Communications Team
Response from the owner: Thanks for the 5-stars, Barrie!
Work was done thoroughly and properly. Staff was very attentive.The shuttle pick up service should be much better.The driver doesn't take cell numbers of the customer, so if there's an issue they just return to the base without any communication.In general communication should be improved as well. I've left messages that aren't returned till the next day; and getting status updates is often difficult.
Response from the owner: Hey Bradley, thanks for leaving us with 5-star feedback.Also, we will take your comments about our shuttle service and communication into consideration. We do our best to deliver an exceptional customer experience, and we are always looking to ways to refine our service.Thanks once again for your business!Heritage Ford Communications Team
Professional, honest and quick service! I will return when service is again due. Excellent buying experience as well!
Response from the owner: Hi Brian,Thanks for the 5-star review review, and for trusting your vehicle with Heritage Ford!Heritage Ford Communications Team
Excellent service department. Easy to schedule; strong communication & fair pricing. In the rare circumstance something doesn’t meet your expectations, they follow through to resolve and leave you satisfied.
Response from the owner: We appreciate the honest and fair feedback. Even though we try to exceed customer expectations, we do sometimes fall short… we’re only human! But we certainly do our best to makeup for any shortcomings.Thanks you for choosing Heritage Ford!Heritage Ford Communications Team
Always treated like a member of the family.
Response from the owner: Hey Bob,It’s been a pleasure to work with you over the years. Thanks for taking the time to write this review and pass along some positive feedback.We appreciate you, and are grateful for you and your family continuing to be a part of our family.Heritage Ford Communications Team
I bought a Ford Escape from Heritage Ford. The first time I called I was connected to Antonio. He was good and had a nice attitude. Kept in touch updating me every stage of the acquisition process until I got it. Even after I acquired it he remained nice answering every question I had. Overall the people I interacted with at this dealership were nice to me. That’s my opinion you are free to do your own due diligence.
Response from the owner: Hi Beckyna,We love to hear that you had such a smooth and thorough buying experience with us and Antonio!We pride ourselves on delivering exceptional customer service, and this is a prime example. Thank you for taking the time to share your thoughts.Heritage Ford Communications Team
Always have had excellent and personalized experience when dealing with Heritage Ford for all of my vehicles. Would highly recommend!!
Response from the owner: Hi Leanne,Here’s an excellent and personalized response to go along with your experience. Thanks for the recommendation!Heritage Ford Communications Team
I have been with Heritage Ford, for some years now. I would definitely recommend them.
Response from the owner: Jennifer!Thank you for sticking with us for all these years! We appreciate your continued business. As always, don’t ever hesitate to reach out if you need anything!Heritage Ford Communications Team
I LOVE the service team here. Always been super helpful. Thanks for being awesome.
Response from the owner: Hello Megan,Thank you for placing your trust in our service team, and for providing us with a 5-star review!Thanks again for your continued loyal. Have a great day!Heritage Ford Communications Team
The service department staff are pleasant and professional. Even though our puck up truck went there for a specific reason the staff went over it and provided us w a report card (for want of a better word) telling us that our truck we in good shape for its age
Response from the owner: Thanks for the great review, Jan! You’re the best!Heritage Ford Communications Team
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